About SMS Module

About SMS Module

The SMS module allows administrators and privileged employees receive and send text messages to other employees, students, and parents from the institution portal. The SMS settings can also be customized to deliver automatic alert messages right to the mobile phones of all portal users.


In order to be able to send and receive text messages from your portal, your company’s (portal SaaS Account) SMS settings must be configured. If not configured, contact your institution portal account administrator.


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    • How to configure SMS settings for various scenarios in the portal?

      At the top of your dashboard, click the module access icon > Administration > Settings > SMS module >SMS Settings to open the Settings page. Select the Application checkbox, and then click the Update button. Select the events for which a notification ...
    • About SMS Package Management

      Most institutions use Short Message Service (SMS) as a way to communicate with the students, parents, and employees. By integrating the portal with a bulk SMS service provider, institutions can use the SMS module to send SMS text messages to ...
    • How do I track SMS usage as Individual Schools?

      To help schools keep track of their SMS usage, in the SMS module, the number of SMS available is always displayed in the top right.   For schools to be able to see the available SMS count, the Status field must be made active in the SMS package ...
    • How to send an SMS to an employee department?

      In order to send an SMS to all employees of a department, the Send SMS to Employees checkbox on the SMS Settings page must be selected. At the top of your dashboard, click the module access icon > Administration > Settings > SMS module >Send SMS to ...
    • How to send an SMS to all the portal users in one shot?

      In order to send an SMS to all the portal users, all checkboxes Send SMS to Parents, Send SMS to Students, and Send SMS to Employees must be selected on the SMS Settings page. At the top of your dashboard, click the module access icon ...